ordering policies

Wholesale Ordering
• To place a wholesale order please print, fill out, and fax back a signed Purchase Order and Payment Terms Form to (646) 304-7769.
• Upon receipt of your faxed PO, we will assign it a number, and fax it back to you as an acknowledgment of receipt of your order.

Requirements
• Jewelry orders must be for at least $750
• Sandal orders must be for at least 12 pairs per style/color
• A 30% deposit is required for all sandal orders

Payment Terms
• We accept Visa, Mastercard, American Express, and company checks (upon credit approval) for all orders
• All orders must be paid for before shipping, either by wire transfer, credit card or C.O.D. (for domestic orders only,
and for existing customers only–first-time shipments and international orders are not eligable for C.O.D.)
• For all international orders a mandatory 30% deposit is required
• We do not do NET 30 unless the order is over $6,000 and you have been approved by our factor

General Terms & Conditions
• You have 10 days after the placement of the order to cancel the order
• Please allow up to 10 weeks for delivery
• After acceptance of your order you have 5 days to make a claim
• No returns will be accepted without written authorization in the form of an R.A.# issued by Soixante Neuf, Inc

Return Authorizations (RA’s)
• Click here for an RA Request Form. Please fill it out and we will issue you an RA number. When you receive the number, write it on the finished form you printed out (a printable version will display after you click ‘submit’ on the RA Request Form) and send your jewelry/sandals back to the Boutique address found at the top of the RA form.
• We highly recommend that you send your RA back in a traceable manner (such as Fedex or UPS), we are not responsible for unreceived items.

For all other customer service inquiries, please call (646) 415-9214, or email sales@69jewels.com